Unleashing the Full Power of Salesforce for Your Business

What it does:
Sales Cloud provides sales teams with a 360-degree view of their pipeline, allowing them to manage leads, track opportuni8es, and forecast revenue accurately.

Business Benefits:
✅ AI-driven opportunity scoring to focus on high-value leads
✅ Automated workflows that streamline the sales process
✅ Real-time sales forecasting for better decision-making

How bigOne Consulting Helps:

• We tailor Sales Cloud to your unique sales cycle
• Our experts optimize lead qualification, reporting, and automation
• We provide hands-on training to boost adoption across your sales teams

What it does:
Service Cloud enables businesses to offer personalized, omnichannel customer support with AI-driven insights.

Business Benefits:
✅ Centralized case management for faster resolutions
✅ AI-powered chatbots for 24/7 self-service support
✅ Customer service automation to reduce manual tasks

How bigOne Consulting Helps:

• We design and deploy Service Cloud solutions that fit your customer engagement model
• Our AI-driven automation strategies improve response times and service quality
• We ensure seamless integration with telephony, chat, and social channels

What it does:
Marketing Cloud helps businesses deliver hyper-personalized marketing campaigns based on real-time customer insights.

Business Benefits:
✅ AI-powered segmentation for precise audience targeting
✅ Automated multi-channel campaigns (email, SMS, social, ads)
✅ Real-time performance analytics to optimize engagement

How bigOne Consulting Helps:

• We create advanced customer journeys to boost engagement and conversion rates
• Our data-driven segmentation techniques increase marketing ROI
• We integrate Marketing Cloud seamlessly with Sales and Service Cloud for a unified customer experience

What it does:
Salesforce CPQ (Configure, Price, Quote) helps businesses generate accurate pricing and customized proposals at scale, while SoFacto simplifies invoicing and billing automation.

Business Benefits:
✅ Automated approvals and discount management
✅ Complex pricing configurations simplified
✅ Streamlined contract lifecycle management

How bigOne Consulting Helps:

• We design and implement CPQ workflows that reduce quote turnaround time
• Our team configures pricing rules, bundles, and discount strategies
• We provide custom training for sales teams to enhance efficiency

What it does:
MuleSoft is Salesforce’s leading integration plalorm, connecting applications, data, and devices across cloud and on-premise environments.

Business Benefits:
✅ Enables secure and scalable API-led integrations
✅ Connects Salesforce with ERPs, databases, and legacy systems
✅ Automates business processes by synchronizing data across plalorms

How bigOne Consulting Helps:

• We design and deploy MuleSoft integrations tailored to your ecosystem
• Our API management strategies ensure seamless data flow and security
• We provide end-to-end integration strategies that enhance operational efficiency

What it does:
Einstein AI and Data Cloud bring predictive analytics, intelligent automation, and real-time data processing to Salesforce users.

Business Benefits:
✅ AI-powered insights to predict customer behavior and sales trends
✅ Real-time data harmonization from multiple sources
✅ Advanced automation to enhance customer interactions

How bigOne Consulting Helps:

• We implement AI models to optimize marketing, sales, and service strategies
• Our Data Cloud expertise enables seamless data unification for holistic analytics
• We develop AI-driven workflows that enhance productivity and engagement

Examples of Salesforce Industry Cloud Solutions:

• Financial Services Cloud – Banking, wealth management, and insurance workflows
• Public Sector Cloud – Digital transforma8on for government agencies, including life events & case management
• Healthcare & Life Sciences Cloud – Patient-centric engagement and connected healthcare experiences
• Education Cloud – Student lifecycle management & engagement tracking

How bigOne Consulting Helps:

• We customize Industry Clouds to fit your unique sector-specific requirements
• Our team ensures seamless integration with your existing Salesforce and third-party solutions
• We provide strategic advisory to help you maximize the impact of industry-specific capabilities